HARASSMENT PREVENTION & RESOLUTION POLICY

POLICY STATEMENT

It is the policy of the Canadian Forces to provide a work environment that is supportive of the productivity, the personal goals, dignity, and self-esteem of all personnel. As any incidence of harassment is inconsistent with this policy, harassment of any kind will not be tolerated or condoned. Hylands Golf Club is part of the Canadian Forces Personnel Support Agency and as such is an entity of the Canadian Forces.

DEFINITIONS

Harassment: Harassment is any improper conduct by an individual that is directed at and offensive to another person or persons which that individual knew or ought reasonably to have known would cause offence or harm. It comprises any objectionable act, comment or display that demeans, belittles or causes personal humiliation or embarrassment, or any act of intimidation or threat. It includes harassment within the meaning of the Canadian Human Rights Act (CHRA).

POLICY DIRECTION

Context: An environment that fosters teamwork and encourages individuals to contribute their best effort is essential. Mutual trust, support and respect for the dignity and rights of every person are essential characteristics of this environment. Not only is harassment in certain forms against the law, but it erodes mutual confidence and respect for individuals and can lead to a poisoned environment. As a result, effectiveness, productivity, team cohesion and morale are placed at risk.

Policy Statement: Hylands Golf Club is committed to providing a respectful environment by promoting prevention and prompt resolution of harassment. All employees and members have the right to be treated fairly, respectfully and with dignity in an environment free of harassment, and they have the responsibility to treat others in the same manner. Harassment in any form constitutes unacceptable conduct and will not be tolerated. No employee or member shall subject any person at Hylands Golf Club to harassment. Any employee or member who subjects another person to harassment is liable to disciplinary and administrative action.

Employees and members have a duty to take immediate steps to stop any harassment they witness or that is brought to their attention. All persons have the responsibility to ensure a harassment-free environment and to treat everyone respectfully.

How to Report Alleged Harassment: If you feel harassment has occurred, please submit your concern in writing to the General Manager and/or to the President of the Board of Directors

GOLF COURSE OPENING AND CLOSING POLICY

The Board of Directors has established consistent opening and closing dates for our facilities based on the following criteria:

• Protection of the golf courses is the number one priority. We cannot risk having the courses improperly prepared for the winter.
• We are obligated to do everything possible to have the courses open 1 May to 31 October. Everyday outside of that period is considered a bonus.
• Fixed opening and closing dates are fairer to our staff since they can then plan for out-of-season employment.

The following dates will hereafter be adhered to from year to year, provided, of course, the weather cooperates:

• The driving range/pro shop will open as early as possible each year to permit members to practice and warm up for the coming season. The pitching and other practice areas will not be available until the courses open. Your clubs will be accepted for self-serve storage. Club cleaning and related services will not be provided until the courses open.
• The golf courses will open for play, with starters on duty, the third Saturday in April with as many greens in play as possible. Of course, this is totally dependent on the weather, and while the opening could slip to later in April, or even May, the courses will not open before the third Saturday. The courses, including the starters' hut, will close for organized play following the first Sunday in November. Weather permitting, both courses will remain available for play, with temporary greens only, for an additional week, until the second Sunday in November. In the event the weather and course conditions are exceptionally good, one course will stay open (with temps) for one more week.
• The Clubhouse, including bar, dining room, locker rooms, halfway houses, etc. will open the fourth Saturday in April and is not dependent on the course opening. Only in the event of extreme weather would the opening of the Clubhouse slip to a later date. All Club facilities, including locker rooms, pro shop, club storage, dining room, halfway houses, etc. will close on the first Sunday on November. The bar will close on the second Sunday of November.

Course and clubhouse closing dates
Based on the Course Opening and Closing Policy established earlier this year, and keeping in mind the need to properly prepare the courses for another winter, the following dates have been selected as part of the 2002 course closing plan:

• The courses, including the starters' hut, will close for organized play following the first Sunday in November (3 November). Weather permitting, both courses will remain available for play, with temporary greens only, for an additional week, until the second Sunday in November (10 November). In the event the weather and course conditions are exceptionally good, one course will stay open (with temporary greens) for one more week until 17 November.
  
  
• The last day of operation for all Club facilities excluding the bar but including locker rooms, Pro Shop (including washrooms), club storage, dining room, halfway houses, etc. will be the first Sunday in November (3 November). The last day for bar services will be the second Sunday of November (10 November). Clubhouse washrooms, upstairs only, will remain open during normal office/bar hours. Portable toilets will be left on site until mid November.
  

RED FLAG FOR PHYSICALLY CHALLENGED MEMBERS

In June, we introduced a new policy for disabled members. With proper documentation, a red identifying card can be obtained from the General Office that enables those members to park a power cart closer to the greens. A few cards were issued and all seems to be going well. Those members who obtained cards are reminded to return them to the office at the end of the season. Requests for next year can be submitted at any time after renewal.